1年以上经验本科以上学历
The primary goal of the Product Specialist is to provide a fun educational experience for customers who come into the Tesla retail store. The Product Specialist will accomplish this by handling all walk in store guests, answering questions, educating the public about the electric drive experience. An implicit responsibility of the Product Specialist is to conduct educational conversations and business dealings in a way that creates a superior customer experience that represents the Tesla brand values.
Responsibilities
- Welcome walk in guests, answer questions and generally manage the customer’s Tesla experience in a positive way.
- Educate the public about the electric car industry through enthusiastic conversations.
- Assist customers with purchases of apparel and keep inventory full and neat.
- Provide high quality customer service to the existing Tesla owner community.
- Keep up with industry trends and best practices.
- Help to develop a new way to market and sell cars to the community.
- Occasional test drives may be required.
- Other Responsibilities: Perform other related duties as assigned, based on the business need.
这个角色的首要目标是为进入特斯拉体验店的客户提供有趣的了解产品知识的体验。他/她会负责接待所有进店客户，回答他们的问题，讲解电动汽车的驾驶体验，传递特斯拉品牌价值。
主要职责：
- 接待进店客人，回答问题，保证积极的客户体验
- 通过热情的交流让客户了解电动汽车行业
- 协助客户购买精品，保持库存充足和整洁
- 对现有特斯拉车主提供高质量客户服务
- 及时了解更新行业发展和***实践
- 协助开发新的市场宣传方法，销售特斯拉汽车
- 偶尔需要带领客户试驾特斯拉车辆
- 其他职责：根据业务发展需要，完成管理层指定的其他工作
- 出色的沟通和客户服务能力
- 积极热情地参与改变个人交通行业的变革
- 深刻理解并传递业务问题和技术概念
- 优秀的团队意识，可靠的团队成员
- 能够在晚上和周末工作，有零售行业经验优先
- 持有有效中国驾照，并无不良行驶记录优先
山东省/青岛市
