8年以上经验本科以上学历
Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion
Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals
Lead the interviewing and recruitment of candidates who possess the skills necessary to help achieve store goals of sales and delivery
Manage, train and develop a staff to consistently perform to company standards
Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities
Control store expenses, including staffing, supplies, and services
Adhere to processes regarding merchandise display and physical inventory
Experiment with and promote daily workflow efficiency improvements within local team, share proven best practices with peers and management
Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company
Your performance will be measured including but not limited to following aspect: manage a productive team of Owner Advisors who are demonstrating strong sales performance and maintaining active potential customer pipelines; manage delivery team to achieve its delivery goal, providing excellent purchasing and delivery experience for customers and handling customer complaints during purchasing and delivery process; manage a team of Product Specialists, Owner Advisors and Delivery Experience Specialists, the sales team of which actively engage and sign up potential customers, ensure excellent customer satisfaction ratings and maintain well customer relations, the delivery team of which ensure the smooth process of delivery and maintain excellent customer experience during delivery process.
Employee must seriously learn about the company and products related knowledge, and pass internal testing; otherwise he/she will not be able to meet the full time employee’s requirement
Lead and develop the team with positive and professional management methods and play an active leadership role in creating positive atmosphere throughout the company.
Maintain clear, accurate, professional and polite communication with external clients and partners and keep well communication and teamwork(including managers and subordinates; within or across departments; Cross regions
Other Responsibilities: Perform other related duties as assigned, based on the business need
8 years working experience in retail, industry and key account sales with proven track record to meet or exceed targets and goals, 3 years above team management experience;
Excellent business development ability and business negotiation skills;
Logic thinker. Sensitive to facts and sales data, excellent logic analysis ability;
Self-starter who possesses exceptional time management skills and has great attention to detail;
Highly appreciate Tesla’s startup culture and equip with a startup mentality;
Able to work under pressure, ability to manage team member and meet sales target in a fast-paced working environment;
Exceptional self-management and self-learning ability;
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines;
Excellent written and verbal communication skills;
Ability to communicate relevant information to all levels of the organization;
Passionate dedication and ethical approach to sales management and operations;
Team player. Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with;
Strong knowledge and proven work experience with retail store operations and systems;
Bachelor’s degree or above;
福建省/福州市
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